Free worldwide shipping above €400,- ... VAT-free shopping outside the EU

Return policy
 
 
When you received your package you have two weeks to reconsider.
We of course want you to be in love with your lovely order.
If you wish to return any items of your order, then we ask you to follow these steps.
In this way we know that your return is coming and your refund will be processed quicker.
Safe, sound and easy…
 
Your return needs to be registered on our website within these two weeks and
your return package needs to be accepted by us in The Netherlands within four weeks.
Please take in consideration how much time it will take for the package to be returned to us.
Check your local post office of a carrier for delivery time frames. 
It's your responsibility till it reaches us. 
We can’t be held responsible for any delays, missing items or damage.
For international returns please note that we are not responsible for the extra cost from customs.
 
Returns will only be accepted if they are send in original packaging and
in the same condition including the price tags attached to the items.
Don't use any other packaging to return the item(s).
 
Please note that original shipping charges are non-refundable.
If you wish to return all your items during our Free Shipping offer,
please be aware we will deduct the original shipping charges of the refund amount.
 

If you have any questions about our return policy, please send us an email: info@tisjadamen.com

 
 
Returns
 
1. Register your return on our website, by going to ''Return policy''
 
2. Fill in the item(s) you would like to return and indicate the reason for your return
 
3. You will receive a PDF with the return confirmation and our return address label.
Please note that original shipping charges are non-refundable.
If you wish to return all your items during our Free Shipping offer,
please be aware we will deduct the original shipping charges of the refund amount.
 
4. Print the PDF and fill in the return confirmation and place it in the original package with the item(s) you wish to return.
Place the return label on the outside of the original package.
Please not that we can't held responsible for any needed documents for customs.
 
5. Drop off at your nearest postal location.
Please note that the international returns are non-refundable and
must be paid at the local postal location and is your responsibility till it reaches our location.  
Please take in consideration that the package needs to be
in our warehouse within the accepted time-frame.
 
 
Refunds and processing
 
Refunds will be processed within approximately 7 to 10 business days after we receive your return
If your return does not meet the conditions listed, the package will be sent back to you
When your return has been accepted, your refund will be issued and you will receive a confirmation email
Original shipping charges are non-refundable
 
 
Type the characters you see in the picture above.