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Terms and conditions
 
Tisja Damen reserves the right to make changes to the policies including our terms and conditions,
notably in line with any revised legislation.
 
Please check back from time to time to ensure you are aware of any changes.
By using this web site, you signify your consent to the Tisja Damen Terms and conditions.
Your continued use of our site will signify your acceptance of these changes.
 
 
General
  
The following terms and conditions apply to all orders placed by
the customer (referred as “you” or ‘’customer’’)
with Tisja Damen (referred as “we” or ‘’Tisja Damen’’), at the Tisja Damen website and mobile website: www.tisjadamen.com
 
By using tisjadamen.com and/or placing an order, you agree with the terms and condition.
Please read our Terms and Conditions carefully before placing any orders on www.tisjadamen.com.
 
The Tisja Damen website only offers products that are available to order at this moment and that are published on www.tisjadamen.com.
This includes our pieces that are on stock, made-to-order and bespoke.
The inclusion of these products does not mean that they will be available at any time.
 
We reserve the right to discontinue any product at any time.
 
We may change the Terms and Conditions from time to time.
The version of the Terms and conditions that apply to your order are those from the date
that you placed this order on www.tisjadamen.com.
If you do not agree to any change to the Terms and Conditions then please stop using the website.
 
 
Statement on ethical trading and sourcing
 
Our values and responsibilities as a brand are important to Tisja Damen and
we are committed to make sure to have a healthy and ethical supply chain.
Employees and suppliers with whom we work, share our values.
 
We currently are based in Amsterdam, The Netherlands and ship worldwide.
Our product are made with appreciation in The Netherlands and other countries exclusively in Europe.
We do not license any products of our brand.
 
We support European sources and exclusively use materials from Europe
that are personally sourced by Tisja Damen.
 
All associated suppliers and production companies in our supply chain share our values
and handle their work and people with respect and in good care.
 
In addition to this statement we value earth and the materials that are created.
In our packaging we make sure that plastic is only used where this is necessary.
All our materials are used to the full use for as much this is possible, by using our patchwork element in our designs and saving materials to use them for more pieces.
 
 
Personal information
 
Tisja Damen has implemented a variety of security measures to maintain in the
safety of your personal information. 
Your personal information is contained behind a secured network.
 
When you place orders or access your personal information, we offer the use of a secure server.
Tisja Damen will not use any personal information in any other way then that the customer agreed to.
 
Please see more on the Privacy policy section of our website.
 
 
Company information
 
 
Tisja Damen
Amsterdam, The Netherlands
KVK number: 60 38 36 07
VAT number: NL 045 539 509 B01
 
 
Contact information
 
General Customer Service: info@tisjadamen.com
Regarding your order: orders@tisjadamen.com
Collaborations and press: info@tisjadamen.com
  
 
Intellectual property and rights to use
 
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights
in all material or content supplied as part of the Website shall remain at all times vested to Tisja Damen.
 
You are permitted to use this material only as expressly authorised by us.
 
You acknowledge and agree that the material and content contained within
the Website is made available for your personal non-commercial use only and that you may
download such material and content onto only one computer hard drive for such purpose.
Any other use of the material and content of the Website is strictly prohibited.
 
You agree not to (and agree not to assist or facilitate any third party to)
copy, reproduce, transmit, publish, display, distribute, commercially exploit or
create derivative works of such material and content.
 
 
Delivery charges and customs
 
Please note that all shipments outside the Netherlands may be subject to import duties and taxes,
which are levied once a shipment reaches your country.
 
Tisja Damen can’t predict or control these charges; this is your responsibility and care.
The delivery charge for each order will be calculated at checkout.
This depends on the delivery address, size and weight of your order.
 
 
Taxes
 
All pieces are including 21% taxes.
 
For all orders outside Europe the total price will be changed with the 21% taxes deducted.
With the shipment to your country you will pay your own taxes and customs cost.
 
Tisja Damen can’t predict or control these charges; this is your responsibility and care.
 
 
Tax-free shopping
 
Tisja Damen is registered for tax-free shopping at www.vatfree.com. Please visit this website for more information.
 
 
Delivery
 
Tisja Damen will dispatch the approved orders as soon as possible in the agreed delivery time.
Please be aware of the different delivery time frames of orders that are from stock,
made-to-order and bespoke pieces.
 
Tisja Damen will take care to be as accurate as possible when receiving and dispatching orders.
We always deliver your order to a residential address.
Please note, we only ship to home or office addresses and not to P.O. box addresses.