Free Worldwide shipping > €400,- ... Tax-free shopping outside EU

Return policy
When you received your package you have seven days to reconsider.
If you're giving a present later, please send us an email, because we will, of course, give you more time.
We want you to be in love with your lovely order.
If you wish to return any items of your order, then we ask you to follow these steps.
In this way, we know that your return is coming and your refund will be processed quicker.
Safe, sound, and easy…
Due to the delicate time to make these lingerie pieces and the small size of the company
we work with this return policy, please read this before placing your order.
~ Christmas gifts Returning time frame ~
Extended period
Please make sure you request your return before the end of the year.
The order has to be returned to us before the 10th of January 2021
~ Returning time frame ~
Your return needs to be requested on our website within 7 DAYS after receiving your order.
The order has to be returned and accepted by us in The Netherlands within 14 DAYS after receiving your order.

Please mark your package clearly as 'returned goods' to avoid delays and extra costs at customs!

We are a small brand and our pieces are hand made, because of this we don't have the luxury to extend this period,
this means if you're late with registering or returning the pieces we have the right to refuse your return.
If your lovely order is a gift for a later in this period please email us before so we can make an exception.
~ Return shipment ~
For a long-distance return shipment that might take longer please email us.
Please take into consideration how much time it will take for the package to be returned to us.
Check your local post office of a carrier for delivery time frames. 
It's your responsibility until it reaches us.
Please send the return package with track and trace plus a signature upon arrival and insurance.
We can’t be held responsible for any delays, missing items, or damage.
For international orders please ensure you mark your parcel as ''Returned Goods'',
with the country of origin marked as The Netherlands - any charges will be deducted from the customer's refund. 
~ Original packaging ~
Returns will only be accepted if they are sent in original packaging and
in the same condition including the price tags attached to the items.
Don't use any other packaging to return the item(s).
Please note that original shipping charges are non-refundable.
If you wish to return all your items during a Free Shipping offer,
please be aware we will deduct the original shipping charges of the refund amount.

If you have any questions about our return policy, please send us an email: [email protected]

~ Please email us: [email protected] with your name and order number ~
~ Sale orders ~
Please note that sale items can only be returned for store credit.
1. Register your return on our website, by going to ''Return policy''
2. Fill in the item(s) you would like to return and indicate the reason for your return
3. You will receive a PDF with the return confirmation and our return address label.
Please note that original shipping charges are non-refundable.
If you wish to return all your items during our Free Shipping offer,
please be aware we will deduct the original shipping charges of the refund amount.
4. Print the PDF and fill in the return confirmation and place it in the original package with the item(s) you wish to return.
Place the return label on the outside of the original package.
Please note that we can't be held responsible for any needed documents for customs.
5. Drop off at your nearest postal location.
Please note that the international returns are non-refundable and
must be paid at the local postal location and is your responsibility till it reaches our location.  
Please take into consideration that the package needs to be
in our warehouse within the accepted time-frame.
Refunds and processing
Refunds will be processed within approximately 7 to 14 business days after we receive your return
If your return does not meet the conditions listed, the package will be sent back to you
When your return has been accepted, your refund will be issued and you will receive a confirmation email
Original shipping charges are non-refundable
Returns paid with a Gift Vouchers
If you placed a beautiful order and paid with a gift voucher our return policy is the same.
The refund will be in the form of a gift voucher for the returned amount.
We do not give refunds in money on gift voucher purchases. 
Type the characters you see in the picture above.